HVX Media
Website: hvxmedia.com
Last Updated: Dec 28th 2025

These Terms & Conditions (“Terms”) govern your access to and use of hvxmedia.com and any services provided by HVX Media (“we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, do not use our website or services.

1. Definitions

“Services” refers to marketing, appointment setting, lead generation, consulting, and any other service provided by HVX Media.

“Client,” “you,” or “your” refers to any individual or business that uses or engages HVX Media’s services.

“Agreement” refers to these Terms along with any proposals, invoices, contracts, or signed service agreements.

2. Use of Website & Services

By using hvxmedia.com or working with HVX Media, you confirm that you:

Are at least 18 years old

Have the authority to enter into this Agreement

Will use the site and services only for lawful purposes

You agree not to misuse the website, attempt to access restricted areas, or engage in conduct that disrupts our operations.

3. Service Agreements & Payment

a. Contracts & Proposals

Specific services, pricing, deliverables, and terms will be outlined in a written agreement, proposal, or invoice. That document becomes part of this Agreement.

b. Payment Terms

Unless otherwise stated:

Payments are due as outlined in your invoice or contract

Late payments may result in suspended services

All fees are non-refundable unless explicitly stated otherwise

c. Cancellations

Cancellation rules are outlined in your specific agreement.
HVX Media reserves the right to terminate services for non-payment or breach of these Terms.

4. Client Responsibilities

You agree to:

Provide accurate and current information

Supply necessary access, credentials, or assets for service delivery

Comply with applicable laws, including anti-spam and privacy laws such as CASL and PIPEDA

Respond to communications in a timely manner

Failure to provide information or access may affect your results.

5. Lead Generation, Appointments & Performance Disclaimer

HVX Media provides marketing services based on industry experience and best practices.
However, we do not guarantee:

Sales

Revenue increases

Appointment attendance

Lead conversion

Any specific performance outcome

All examples, case studies, or KPIs are estimates, not guarantees.

6. Compliance & Legal Use

You agree that:

All outreach conducted through HVX Media services will comply with legal requirements

You will not use our services for spam, fraud, or unlawful messaging

You will not impersonate others or send deceptive communications

We reserve the right to pause or terminate service if we detect unlawful or unethical use.

7. Intellectual Property

All site content and service materials, including text, images, branding, and software, are owned by HVX Media or licensed to us.

You may not copy, reproduce, or redistribute any content without written permission.

8. Confidentiality

Both parties agree to maintain the confidentiality of all non-public information shared throughout the engagement, including:

Business data

Lead lists

Login information

Pricing

Strategies

Internal systems

Confidentiality obligations survive termination.

9. Limitation of Liability

To the fullest extent permitted by law, HVX Media is not liable for:

Lost profits

Loss of business

Loss of data

Indirect, incidental, punitive, or consequential damages

Our total liability is limited to the amount paid by you for services in the previous 30 days.

10. Indemnification

You agree to indemnify and hold HVX Media harmless from any claims, damages, or legal issues arising from:

Your use of our services

Your violation of these Terms

Any messages or content you send using our services

Your failure to comply with applicable laws

11. Third-Party Platforms

HVX Media may use third-party tools and software to deliver services (CRM systems, SMS/email platforms, analytics tools, etc.).

We are not responsible for:

Downtime

Policy changes

Service interruptions

Data loss

Security breaches stemming from third-party platforms

12. Termination

We may suspend or terminate your access to services immediately if:

You breach any part of these Terms

You fail to make payment

You engage in harmful, abusive, or illegal conduct

You may terminate services based on your specific agreement's cancellation terms.

13. Governing Law

These Terms shall be governed by the laws of Canada and the Province of [Your Province].
Let me know your province and I’ll insert it.

14. Changes to Terms

We may update these Terms periodically.
The “Last Updated” date will always reflect the latest version.
Continued use of our services means you accept any changes.

15. Contact Information

If you have questions about these Terms, contact us:

HVX Media
Website: hvxmedia.com
Email: [email protected]
Location: Canada